HousingWireHousingWire
First American Title Insurance Co. has introduced a generative artificial intelligence (AI) tool designed to streamline how title agents access underwriting and compliance information.
The new feature — called AgentNet Assist — integrates with the company’s AgentNet platform and is now rolling out to First American’s policy-issuing title agents nationwide.
AI tools allow agents to quickly search and summarize guidance from the company’s proprietary underwriting knowledge base.
“What differentiates the AgentNet Assist tool is the unique knowledge base that fuels it — First American Title’s underwriting excellence, proprietary data assets developed over decades, and unmatched domain expertise,” said Steve Vincini, president of First American Title’s agency division.
“We’ve combined our extensive industry knowledge and specialized data with a powerful generative AI tool that provides title agents with access to trusted research instantly, enhancing outcomes and helping elevate their customers’ experience.”
The AI is trained to deliver concise responses and links to supporting materials stored in AgentNet Knowledge — the company’s internal archive of underwriting documents, bulletins, forms and fraud prevention resources. Features also include educational content and continuing education courses.