The National Association of Realtors (NAR) has had its fill of lawsuits. The besieged trade association filed a motion to dismiss a discrimination lawsuit brought in June by former employee Roshani Sheth, who alleges that the trade group fired her in retaliation for filing internal complaints that allege discrimination from…
Continue reading →After plummeting to an all-time low in May, pending home sales bounced back a bit in June, with the Pending Home Sales Index rising 4.8%, according to data released Wednesday by the National Association of Realtors (NAR). The index rose from a reading of 70.8 in May to 74.3 in June, although…
Continue reading →In the ever-evolving world of mortgage servicing, delivering an exceptional customer experience at every stage of the customer’s journey is a crucial differentiator. Having spent my career focused on transforming and maintaining an outstanding customer experience specific to our industry, I’ve learned that creating a customer-focused team isn’t achieved through…
Continue reading →Although Americans have complained about high housing costs for decades, their concerns have taken on a fevered pitch recently. At first glance, these concerns seem reasonable: home prices have increased by more than 50% since the end of 2019. This is an annual growth rate of almost 14%—far higher than…
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