Like most of its peers, top-five mortgage lender Newrez is prioritizing the use of artificial intelligence (AI) to provide call center representatives with real-time information on its policies, procedures, and guidelines to improve customers’ experience, according to its president, Baron Silverstein. “From a prioritization perspective, we’re right now, with my…
Continue reading →Joan Glines, apprenticeship training representative, NH Department of Labor; John Knorr, ApprenticeshipNH HUB coordinator; Delilah Smith, ApprenticeshipNH HUB developer; Jessica Carpenter, Sanel NAPA talent acquisition specialist; Christi Green, Sanel NAPA HR director; and David Segal, Sanel NAPA president and COO. (Photo courtesy of ApprenticeshipNH) ApprenticeshipNH, a workforce training program of…
Continue reading →To the editor: On behalf of Trinity High School and St. Joseph Junior High School, thank you for your article in the June 7 edition featuring the expansion and renovation of the Trinity campus that will permanently bring St. Joseph students on-site this September. Like every Catholic school in the…
Continue reading →The Federal Housing Administration (FHA) on Friday published Mortgagee Letter 2024-15, which extends a foreclosure moratorium on the Hawaiian island of Maui through Jan. 1, 2025, for FHA-insured forward mortgages and Home Equity Conversion Mortgages (HECMs). The moratorium, initially scheduled to expire on May 6 after a previous extension, was…
Continue reading →Jim Cullen spent nearly 20 years in the reverse mortgage profession and recently decided that it was time to retire. But as a longtime industry professional who recognizes the potential value of the Home Equity Conversion Mortgage Program (HECM), Cullen previously explained to HousingWire’s Reverse Mortgage Daily (RMD) that he…
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